At Kivdaa Cars Rental, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

When you use our services, we may collect the following types of information:

• Personal Information: Name, contact details, email address, and payment details.
• Booking Information: Details related to car rentals, pick-up/drop-off locations, and rental duration.
• Device & Location Data: IP address, browser type, and GPS location (if applicable).
• Communication Records: Any emails, chats, or calls you make with our support team.
• Cookies & Analytics: Data collected via cookies to enhance user experience.

2. How We Use Your Information

We use your data for the following purposes:

• To process bookings and provide car rental services.
• To communicate with you regarding your reservations.
• To improve our website, services, and customer support.
• To prevent fraud and ensure secure transactions.
• To send promotional offers and updates (you may opt out anytime).

3. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

• Payment gateways to process transactions securely.
• Third-party service providers assisting in operations.
• Legal authorities when required by law.

4. Data Protection & Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet-based service is 100% secure.

5. Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Request information on how your data is used.
• Opt-out of marketing communications.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies and encourage you to review them separately.

7. Cookies Policy

We use cookies to enhance your browsing experience. By using our website, you consent to our use of cookies. You can manage cookie preferences through your browser settings.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Email: contact@kivdaacarsrental.com

Last Updated: April 2025